We are looking for a motivated and responsible IT Specialist to provide day-to-day technical support to employees and ensure the smooth operation of the Company's IT infrastructure.
The successful candidate will support users with hardware and software issues, manage company IT equipment and accounts, troubleshoot technical problems, and coordinate with external IT service providers when required.
Technical Support
- Install, configure, and maintain computers, laptops, printers, scanners, and other IT equipment.
- Troubleshoot Windows, Microsoft Office, email, and other business applications.
- Support employees with technical issues remotely and on-site.
- Set up new employees' computers, user accounts, email, and required software.
- Assist employees with Microsoft Teams and other communication tools.
IT Infrastructure & Network
- Monitor basic network connectivity, Wi-Fi, printers, and office IT equipment.
- Troubleshoot basic LAN/Wi-Fi and Internet connectivity issues.
- Maintain and organize IT equipment and accessories.
- Assist with network and system configuration under the direction of the responsible IT manager or external provider.
- Escalate complex technical issues to external IT specialists or service providers when necessary.
User & Account Management
- Support password resets and access-related requests.
- Maintain an updated list of company IT assets and assigned equipment.
- Ensure that company IT equipment is properly assigned, tracked, and maintained.
Requirements
- 1–3 years of relevant experience in IT support, helpdesk, system administration, or a similar position.
- Good knowledge of Windows OS and Microsoft Office.
- Basic knowledge of computer hardware and troubleshooting.
- Basic understanding of LAN, Wi-Fi, TCP/IP, routers, and network troubleshooting.
- Experience setting up PCs, laptops, printers, and other office equipment.
- Familiarity with Microsoft Teams, Outlook, Microsoft 365, or similar business applications.
- Basic understanding of IT security and data protection.
- Strong communication and customer-service skills.
- Responsible, proactive, and attentive to detail.
- Russian and Uzbek — required.
- English — basic/intermediate level is an advantage.
What We Offer
- Part-time employment with a flexible working schedule.
- Opportunity to work in a growing international company.
- Opportunity for further cooperation and career development based on performance.
Ideal Candidate
We are looking for someone who is hands-on, responsive, and solution-oriented. The ideal candidate should be able to quickly identify common technical problems, communicate clearly with employees, and resolve day-to-day IT issues without requiring constant supervision.
